Reliable House Maid Agency Malaysia in Kuala Lumpur & Ipoh

Hatiwaja Sdn. Bhd. is a licensed House Maid Agency in Malaysia, approved by the Department of Labour of Peninsular Malaysia (Licence No. JTKSM195B). Since 2009, we have assisted over 1,800 families with ethical and reliable placements of domestic helpers.

When it comes to childcare, elderly care or everyday household tasks, we connect you with helpers who have specific training to work in Malaysian homes.

We also keep the process fair and transparent with straightforward pricing, no placement fees, and cut-out/confident eliminate uncertainty. You will have a single point of contact (our consultant), who will guide you from the shortlisting process through to the end of the placement, and will continue to support you after the placement is completed.

We can assist with

• Childcare support

• Elderly care support

• Cooking, cleaning & daily household chores

WHY CHOOSE US?

Upfront, Transparent Pricing

You’ll know the full service fees before you proceed. No hidden charges, no last-minute add-ons, and no unreasonable placement costs.

Trained, Screened & Job-Ready Helpers

We work with established Indonesian recruitment partners and follow a consistent screening process. Each helper goes through background checks, practical job training, and mental readiness preparation, so you’re not “trying your luck” with a placement.

Legal Documentation & Work Permit Assurance

With 13+ years of experience, we prioritise proper documentation and compliant processing for every placement. If the placement is not legally processed as agreed, a money-back guarantee is provided, so your hiring is protected.

Ethical Recruitment Standards

We select helpers based on capability and experience, not on who can afford high placement burdens. This supports better wellbeing and often leads to stronger long-term commitment at work.

Zero Placement Fee Policy

We maintain a zero placement fee approach to reduce unnecessary financial pressure on helpers, supporting better morale, willingness to work, and more stable employment outcomes.

Long-Term Support After Hiring

We don’t disappear after placement. Our consultants remain available throughout recruitment and employment stages, and you can reach out anytime for free consultation and guidance.

FREE CONSULTATION

Our experienced and professional consultants are more than happy to serve you, please feel free to contact us for any maid related services you require.