Direct Hire Domestic Helper and Maid Agency in Malaysia

You’ve already found the right helper, now let us handle the legal formalities from applying maid permit in Malaysia to transporting directly to your household. As a direct maid agency, our direct hiring service manages everything needed to bring your maid from the Philippines, Indonesia, or other countries. From visa applications to immigration and work permits, we ensure full compliance with local laws.

We handle the entire process, making the transition smooth and hassle-free for both you and your helper

Step 2 - Eligibility Checks and Requirements

Step 1 - Get in Touch!

Ready to direct hire your preferred domestic helper? Contact Hatiwaja with essential details such as their location, work history, and your specific requirements. This information allows us to tailor our services to your needs and ensure a smooth hiring process.

4 Steps to Direct Hire Maid in Malaysia

Step 3 - Leave the Paperwork to Us

Step 4 - All Done!

Hatiwaja will verify your helper’s legal status and conduct essential medical checks, health screenings, and background verification. This thorough assessment ensures your chosen maid is fully qualified and fit to work in Malaysia.

We don't stop once the paperwork is done. Hatiwaja manages travel logistics to ensure seamless arrival, provides essential orientation, and offers ongoing support to both you and your helper for a successful working relationship.

Contracts, visas, insurance, medical check-ups, compliance with labor laws—we handle all legal documentation and keep you updated throughout the process.

We Offer You Full Range of Hiring Services

Direct Hire from local and Visa Processing

Transfer of Maid and Work Permit Processing

Direct Hire from oversea and Visa Processing

start from RM13000

Embassy Employment Contract Application/Renewal

start from RM5000

Deployment of agency supplied maid

start from RM17000

start from RM1200

start from RM5000

Why Choose Us?

Personalized Service

Whether it’s your first time hiring or you’re familiar with the process, we tailor our service to meet your needs in direct hire domestic helper of your choice

Complimentary In-House Training

Even for direct hires, we provide training to help your helper settle in and succeed in her role.

Full Compliance

We believe in full transparency throughout the hiring process. From costs to procedures, everything is clearly communicated to ensure you know exactly what to expect. No hidden fees, no surprises, straightforward service you can trust.

We ensure that all hiring processes strictly follow local laws and regulations, guaranteeing a legal and secure experience for both employers and domestic workers.

Transparency at Every Step

General Information About Direct Hire Maid Services

What is a direct hire maid service?

A direct hire maid service allows you to legally employ a maid you’ve already identified, such as a returning helper or a recommended candidate. Our agency handles the full documentation and permit process required by Malaysian and Indonesian authorities.

Who is eligible to use the direct hire service?

Malaysian citizens or permanent residents who meet the government’s hiring criteria — such as having children under 15, elderly or sick dependents, and a household income of at least RM7,000 — are eligible for direct hire.

Is direct hiring legal in Malaysia?

Yes, direct hiring is legal in Malaysia when it is processed through a licensed maid agency. All immigration and labour procedures must be followed to avoid legal issues.

Can I hire a maid from Indonesia without using an agency?

No. All foreign domestic helper applications must go through a licensed maid agency approved by the Malaysian Labour and Immigration Departments. Self-hiring is not permitted.

Does the maid need to undergo training before arriving in Malaysia?

Yes. Indonesian domestic helpers must attend pre-departure training and orientation sessions at approved centres before travelling to Malaysia, even for direct hire cases.

Is there post-placement support after the maid arrives?

Yes. We provide continued support after placement, including contract renewals, guidance on legal compliance, and maid replacement assistance if necessary.

What are the steps to apply for a maid permit in Malaysia through direct hiring?

The steps include document submission, contract preparation, medical screening, immigration approval, and permit issuance. We also assist with the Check-Out Memo process if required.

Does your agency help with applying for a maid permit under the direct hire process?

Yes. Our agency handles the entire permit application process, including work contract registration, FOMEMA medical checks, immigration paperwork, and work permit issuance.

How long does it take to complete a direct hire application?

The process typically takes between 4 to 8 weeks, depending on how quickly documentation is completed and approvals are received from both Malaysian and Indonesian authorities.

What documents are required for the direct hire process?

You’ll need the employer’s IC, maid’s passport, a signed employment contract, permit application forms, and other supporting documents. Our agency will guide you through each step.

Contact Us for Support and Inquiries

Connect with us for direct hire maid related services.